Everything you need to know about Thunderr!

What's payment method do you accept?

We offer secure and flexible payment options for a seamless checkout experience.

Cash on Delivery (COD) (Available for selected locations)

How can i track my order?

Once your order is shipped you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your delivery.

What is your return policy?

Customer satisfaction is our top priority. If you're not completely happy with your purchase, we’ve got you covered with our hassle-free return and exchange policy.

Are the products on your website authentic?

Absolutely! At Thunderr, we take pride in delivering 100% authentic and high-quality fashion. Every product on our website is carefully designed, crafted, and quality-checked to ensure you receive the best.

What if my item is damaged during shipping?

We take great care in packaging your orders, but if your item arrives damaged during shipping, don’t worry—we’re here to help!

Report the issue within 48 hours of delivery by contacting our support team at [Your Contact Email].